Who else is overwhelmed when looking at Sandals resort room categories? In essence there are just 3 levels, Butler, Club and Luxury (entry) levels.
Sandals Butler Suites offer the highest level of service and the best accommodations on the resort. When staying in a Butler Suite, guests are assigned a butler team that is available to them 24/7. Your butler team will provide you with a cell phone to communicate with them and will also check in with you to be sure there is nothing you need. Your butler team’s main goal is to provide you with personalized service. The butlers are trained to provide exceptional service and assistance, from unpacking and packing luggage to making restaurant reservations and arranging activities.
On a personal note, the first time I told my husband we would have a butler for our stay, he was not happy. He felt it would be an intrusive experience. This feeling didn’t last long at all. Now my husband doesn’t understand why we can’t always have a butler experience. A Sandals butler creates a very personalized experience based on your own preferences. For instance, I wasn’t interested in having my suitcases unpacked, but I did note that I loved a cappuccino when dressing for dinner. An hour before each dinner reservation, a hot cappuccino was always delivered to my room.
Some special features of a Sandals Butler Suite may include:
-
Personalized Service: You will be asked to complete a preference form prior to arrival to better prepare your butler for your upcoming stay.
-
Priority Reservations: Your butler can make restaurant reservations, book spa treatments, and arrange off-site excursions on your behalf, giving you priority access to the resort’s amenities. In my opinion, the butler does grab the best tables and restaurants.
-
Enhanced In-Room Experiences: Each night, there was always some sort of special amenity in our room.
-
Room Service: Your butler can coordinate in-room dining not just from the Room Service Menu, but any restaurant menu from the resort. They can set up a romantic dinner right on your terrace or balcony. Room Service is available to butler guests 24 hours a day.
-
Beach and Poolside Service: Your butler can reserve beach or poolside loungers and provide you with towels, snacks, and beverages to ensure your comfort. This is my favorite amenity. No need to wake up early and grab your pool or beach chairs. You can lounge in the morning, knowing your chairs are waiting in the spot you requested.
Special Occasion Celebrations: If you’re celebrating a special occasion, your butler can arrange surprises like romantic decorations, champagne, and even a private dinner on the beach.
-
Butlers and spa attendants are the only staff members that are allowed to accept tips at a Sandals resort.
If you are looking for a vacation with a high level of service where you are completely spoiled, a Butler Suite is for you.
Club Level Suites are the next room category right below a Butler Suite. A Club Level Suite offers a Concierge level of services.
-
Club Sandals Lounge: You will have access to a private lounge area where you will check in and meet with your dedicated Concierge who will assist you with any requests from dinner reservations, organizing spa or tour experiences.
-
Access to Resort Amenities: Regardless of the room category, Sandals resorts provide access to a wide range of amenities and facilities. This includes features like multiple pools, water sports, fitness centers, spa services, entertainment, and various dining options. By booking a Club Level Suite, you can still enjoy these amenities and the overall resort experience.
-
Enhanced In-room Features: Club Level Suites enjoy Room Service from 7am – 10pm
If you are looking for an upgraded level of service for your Sandals vacation without the additional cost of the Butler amenities, then a Club Level Suite might be for you. Many of our guests will enjoy a split accommodation’s stay opting to have a Club Level Suite for part of their stay and then switch to a Butler Suite to end their vacation.
The Entry Level Suite at a Sandals Resort is the Luxury Level Suites.
-
Affordability: If you’re working within a budget or prefer to allocate your funds towards other aspects of your vacation, such as activities or dining experiences, booking a Luxury Level Suite can be a cost-effective choice.
-
Access to Resort Amenities: Regardless of the room category, Sandals resorts provide access to a wide range of amenities and facilities. This includes features like multiple pools, water sports, fitness centers, spa services, entertainment, and various dining options. By booking Entry Level Suite, you can still enjoy these amenities and the overall resort experience.
-
Room Service is not offered to guests staying in a Luxury Level Suite.
If you are planning on doing lots of excursions and don’t plan on being at the resort or room much, an Entry Level Suite might be the perfect fit for
your Sandals stay. We have had guests do a split accommodation’s stay opting to have an Entry Level Suite for part of their stay when they will be off the resort doing excursions and then switching to a Club Level or Butler Suite to end their vacation.
The exact services and amenities provided at Sandals Resorts may vary based on the specific resort and room category. These are all the things a Certified Sandals Specialist can assist you with. We take the time to visit each resort and learn about each room’s location and amenities to share them with our clients. We are a Preferred Sandals Travel Agency and have a dedicated Team at Sandals that we communicate with to ensure our clients are receiving the best tips and suggestions and to guide them in choosing the perfect room based on their preferences and budget.